New Residents Cards First Day Technical Glitch

Reports from the Tokyo Regional Immigration branch at Narita International Airport indicate that the system of issuing new resident cards to arriving foreigners, which began Monday morning, have already developed a technical glitch, causing authorities to consider a temporary halt to issue of the cards.

The system had been functioning normally from 8:30 a.m., when cards were issued to the first 14 foreigners who had been waiting, but subsequently began experiencing problems exchanging data with the server, Japanese media reported.

As of 1:30 p.m., efforts to restore operations were still ongoing, and immigration authorities were reportedly considering temporary countermeasures, such as offering to mail the new cards to their intended recipients.

An update by NHK issued at 3:25 p.m. noted that technical difficulties were being experienced at all 14 immigration facilities in the Kanto Koshinetsu region, with issue of the cards, when possible at all, requiring over two hours per person.

The cause of the trouble was not immediately clear.

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